Frequently Asked Questions
How do I pay once the job is completed?
How high can you lift a load?
Can I cancel or reschedule my booking?
Yes but sufficient notice is required or you may be charged.
Can you lift my furniture up to my upstairs window/balcony?
Yes we can lift onto the 2nd level of a building.
Do you offer your hiab services to the general public?
Yes our services are available to anyone who requires a hiab.
How heavy a load can you transport?
We can transport up to 9 ton.
How heavy a load can you lift?
A hiab truck can only lift its SWL (Safe Working Load) which is determined by many different factors. Contact us and we will be able to determine if we can help you.
What areas do your service?
We service Mount Maungaui, Tauranga, Papamoa, Te Puke, Whakatane and all other areas of the Bay of Plenty and Waikato districts.
Do you deliver to personal addresses?
Yes we can deliver to personal addresses. Some driveways don’t have suitable access for a truck! Please inform us if you have any concerns when you make your booking.
How do I book a job?
You can phone or text us 027 234 4227. You can email us firstname.lastname@example.org or contact us through our contact page.
How much do you cost?
Price is determined by the job requirements. All enquiries are welcome.
How long have you been in business?
Mount Hiabs have been in business since 2006.
Are your drivers/operators certified?
Yes all our drivers/operators have the correct licenses and certificates.
I have a SuperGold Card do you offer a discount?
Yes we offer a discount to all SuperGold customers. See our listing in the SuperGold Directory.
My item needs to be dis-assembled or detached before it can be transported. Will the driver do this?
No, sorry. It must be ready to transport when the driver arrives. Extra charges will incur if the driver has to wait.
Ask a Question!
If you don’t see your question here, ask our friendly staff and we’ll get back to you with an answer.
Serving the Bay and Beyond - No load too big or small!
We offer fast and friendly hiab services to Mount Maungaui, Tauranga, Papamoa, Te Puke, Whakatane and all other areas of the Bay of Plenty and Waikato districts. For more information about our Hiab transport services, please get in touch!